Group:  General ยป microsoft.public.office.setup
Thread: Installation Problem

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Installation Problem
Dana B. 03.08.2006 01:21:01
I recently had to change hard drives due to a h/w failure. I installed
Windows XP, and Office 2003. I am an administrator on the machine.

Office seems to be working fine. But tonight I tried to install Publisher
Wizard, and going to the Add / Remove and Installing new feature I get an
error. It starts to install, then rollsback, and gives an error:
Installation ended prematurly. Unable to install due to a fatal error.

I also notice last week I couldn't install Adobe Reader, but I initially
thought it was just that app.

What could be the cause?
Re: Installation Problem
"JoAnn Paules [MVP]" <jl_paules[ at ]hotNOSPAMmail.com> 03.08.2006 01:37:22
What was the exact error message? Please don't paraphrase.

--

JoAnn Paules
MVP Microsoft [Publisher]




"Dana B." <DanaB[ at ]discussions.microsoft.com> wrote in message
news:D6F855DE-2C79-4964-A85F-DF5F56340650[ at ]microsoft.com...
[Quoted Text]
>I recently had to change hard drives due to a h/w failure. I installed
> Windows XP, and Office 2003. I am an administrator on the machine.
>
> Office seems to be working fine. But tonight I tried to install Publisher
> Wizard, and going to the Add / Remove and Installing new feature I get an
> error. It starts to install, then rollsback, and gives an error:
> Installation ended prematurly. Unable to install due to a fatal error.
>
> I also notice last week I couldn't install Adobe Reader, but I initially
> thought it was just that app.
>
> What could be the cause?


Re: Installation Problem
Dana B. 07.08.2006 19:21:01
Resolved -- we found a "Rollback" registry key related to .net framework that
once deleted, allowed everything to work just fine. Looks like a failed app
installation left it behind.

"JoAnn Paules [MVP]" wrote:

[Quoted Text]
> What was the exact error message? Please don't paraphrase.
>
> --
>
> JoAnn Paules
> MVP Microsoft [Publisher]
>
>
>
>
> "Dana B." <DanaB[ at ]discussions.microsoft.com> wrote in message
> news:D6F855DE-2C79-4964-A85F-DF5F56340650[ at ]microsoft.com...
> >I recently had to change hard drives due to a h/w failure. I installed
> > Windows XP, and Office 2003. I am an administrator on the machine.
> >
> > Office seems to be working fine. But tonight I tried to install Publisher
> > Wizard, and going to the Add / Remove and Installing new feature I get an
> > error. It starts to install, then rollsback, and gives an error:
> > Installation ended prematurly. Unable to install due to a fatal error.
> >
> > I also notice last week I couldn't install Adobe Reader, but I initially
> > thought it was just that app.
> >
> > What could be the cause?
>
>
>

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