Had to rip out Beta, then Outlook BCM as well SusanG 07.07.2006 18:23:01 I'm going to post this, mainly so other readers will hit on the two error messages I got. I posted before about how a perfectly working install of the Beta side-by-side with Office 2003 apps incl. Outlook with BCM Beta got broken when two folks clicked on Outlook 2003 shortcuts instead of the Outlook Beta shortcuts. I think this completely effed profiles, all of them, and permanently. Either that or applying all those security patches effed it, or both. Anyway, in the process of repairing, reinstalling, etc. I got two error msgs. which are all about profiles I think, so I'm including them as they don't appear in this forum recently. Installed Office 2003, worked great. Installed BCM V2 with update, worked great. Installed Office 2007 with BCM Beta 2007 - had to choose to uninstall Outlook 2003, but elected to keep all other Office 2003 apps, side by side, with Beta versions. Worked great. Applied the 12 security patches. Worked great. (maybe?) Worked great until someone logged into my test machine for convenience, clicked on an Outlook shortcut icon which was set for Outlook 2003, not the Outlook Beta, then BCM Beta stopped working. Tried uninstalling Office and Outlook BCM Betas and reinstalling, got Beta Outlook to work, but not the Beta BCM. Gave up. Uninstalled Beta. All Office 2003 apps were working fine, including Outlook 2003 (without BCM) Then decided to try to install just BCM V2 on that machine. Again. Hell to pay. Folders got created, but no BCM menu from Outlook. I first got this error message, when I tried to create a BCM database from File menu - "The messaging interface has returned an unknown error. If the problem persists, restart Outlook". T Then I saw that I had two installations of Office 2003 from Add/Remove Programs. Uninstalled both, installed one. I have repaired, uninstalled/reinstalled, Office 2003 Followed KBs, etc. I dumped the forms cache, which did show the Accounts and the Contacts forms long after BCM was removed. I know it's a profile issue because I can't create a profile, I get this error now when I click on OK when making a profile - "There was an error locating one of the items needed to complete this operation. It might have been deleted." Going to grab some other install CDs and see if I can uninstall/reinstall one more time. OK, that was successful. Now I'm going to install BCM then BETA again on a machine that nobody can touch except me. What a palaver!