Missing Help Files on Office XP MDB 11.07.2006 15:04:01 The Help Files first went missing when I had Office 2000 re-installed on my work PC ages ago. F1 would bring up a blank Help window, nothing more. No error messages, just blankness. The Help Desk pushed Office XP to my machine yesterday; still a blank Help Window. The Help Desk pushed the installation image to my Desktop (I already have Admin rights, except for being able to edit my own registry) so that I could control my own install options (after removing the old installation and rebooting), and I still get nothing but a blank Help window. As per 239913, I do not have multiple toolbars of any kind docked anywhere, and not even my Taskbar is set to Auto-Hide. 205499 is not the problem, I'm not working with a network drive or a external disk of any type. I've covered everything in 237355 (except regedit), and still nothing. Help?

Re: Missing Help Files on Office XP "Mary Sauer" <mary-sauer[ at ]mycolumbus.rr.com> 12.07.2006 12:00:19 This article does need a registry fix, maybe your help desk? The Answer Wizard and the Help Index tabs appear blank when you use Help in an Office program http://support.microsoft.com/kb/319956/en-us -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "MDB" <MDB[ at ]discussions.microsoft.com> wrote in message news:4B0B6581-9588-40AC-A446-69A4B4399430[ at ]microsoft.com... [Quoted Text] > The Help Files first went missing when I had Office 2000 re-installed on my > work PC ages ago. F1 would bring up a blank Help window, nothing more. No > error messages, just blankness. The Help Desk pushed Office XP to my machine > yesterday; still a blank Help Window. The Help Desk pushed the installation > image to my Desktop (I already have Admin rights, except for being able to > edit my own registry) so that I could control my own install options (after > removing the old installation and rebooting), and I still get nothing but a > blank Help window. > As per 239913, I do not have multiple toolbars of any kind docked anywhere, > and not even my Taskbar is set to Auto-Hide. 205499 is not the problem, I'm > not working with a network drive or a external disk of any type. I've > covered everything in 237355 (except regedit), and still nothing. Help?

Re: Missing Help Files on Office XP MDB 12.07.2006 13:14:01 I'll put in the request to the Help Desk ASAP; it always helps to have outside confirmation such as this to back up a 'drastic step' request, thanks!! "Mary Sauer" wrote: [Quoted Text] > This article does need a registry fix, maybe your help desk? > The Answer Wizard and the Help Index tabs appear blank when you use Help in an > Office program > http://support.microsoft.com/kb/319956/en-us > > -- > Mary Sauer MSFT MVP > http://office.microsoft.com/ > http://msauer.mvps.org/ > news://msnews.microsoft.com > > "MDB" <MDB[ at ]discussions.microsoft.com> wrote in message > news:4B0B6581-9588-40AC-A446-69A4B4399430[ at ]microsoft.com... > > The Help Files first went missing when I had Office 2000 re-installed on my > > work PC ages ago. F1 would bring up a blank Help window, nothing more. No > > error messages, just blankness. The Help Desk pushed Office XP to my machine > > yesterday; still a blank Help Window. The Help Desk pushed the installation > > image to my Desktop (I already have Admin rights, except for being able to > > edit my own registry) so that I could control my own install options (after > > removing the old installation and rebooting), and I still get nothing but a > > blank Help window. > > As per 239913, I do not have multiple toolbars of any kind docked anywhere, > > and not even my Taskbar is set to Auto-Hide. 205499 is not the problem, I'm > > not working with a network drive or a external disk of any type. I've > > covered everything in 237355 (except regedit), and still nothing. Help? > > >