> Hi Martin,
> Thanks once again; I shall try these tools and hope that I
> have the same success and will let you know what happens.
>
> David
>
> "Martin T" wrote:
>
> > Hi DCR
> >
> > I used the following tools.
> >
> > * HijackThis v1.99.1 * Freeware
> > Written by Merijn - merijn[ at ]spywareinfo.com
> >
http://www.merijn.org/files/hijackthis.zip> >
http://www.merijn.org/index.html> >
> >
> > Windows Installer Clean Up (Downloaded from Microsoft) Freeware
> >
> > RegOrganizer 3.1 (Cleaned out 609 register keys with the word 'Office')
> > www.chemtable.com
> >
> > US $ 30,- and worth it.
> >
> > Regards
> > Martin T
> >
> > "DCR" wrote:
> >
> > > Hi Martin,
> > > Thanks for your reply but my re-installation did not come up
> > > with anything like you have sent me. It just started and then stopped and
> > > wished to send an error message to Microsoft.
> > >
> > > Which programmes did you use to clean your system?
> > >
> > > David
> > >
> > > "Martin T" wrote:
> > >
> > > > Hi DCR
> > > >
> > > > Samme problem here. Cleaned out Office 2007 with a diversty of tools and got
> > > > ehte same anwswer:
> > > >
> > > > PERF: TickCount=872296 Name=OBootStrapper::Run Description=Begin function
> > > > Command line: .\setup.exe
> > > > No command line arguments given
> > > > Verify file signature in
> > > > "C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\setup.exe"
> > > > Verify file signature in
> > > > "C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\OSETUP.DLL"
> > > > Using setup controller dll at
> > > > [C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\OSETUP.DLL].
> > > > PERF: TickCount=873343 Name=OBootStrapper::Run Description=Calling RunSetup
> > > > Opening log file
> > > > C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\SetupExe(200607110530472F0).log.
> > > > =========================================================================
> > > > PERF: TickCount=873359 Name=RunSetup Description=Begin function
> > > > Catalyst execution began: 07/11/2006 05:30:47.
> > > > Searching for updated versions of resource files under the 'updates' folder
> > > > [C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\updates].
> > > > Found [0] resource files under the update folder.
> > > > Searching for default versions of resource files under the folder
> > > > [C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp].
> > > > Resource File Manager : Found (CultureTag=en-US) resource file at
> > > > [C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Office.en-us\OSETUPUI.DLL].
> > > > Found [1] resource files under the default folder.
> > > > Resource File Manager : Current user's LCID is [1044].
> > > > Resource File Manager : Falling back from [nb-NO] to [en-US].
> > > > Resource File Manager : Selecting resource file
> > > > (File=C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Office.en-us\OSETUPUI.DLL) for CultureTag [nb-NO].
> > > > Loaded Dll : C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\OSETUP.DLL.
> > > > Catalyst version is : 12.0.4017.1005
> > > > JobExecutionMode is InstallExecutionMode.
> > > > LIS: start parsing setup xml
> > > > LIS: finished parsing LIS package "{30120000-0015-0409-0000-0000000FF1CE}"
> > > > LIS: start parsing setup xml
> > > > LIS: finished parsing LIS package "{30120000-0016-0409-0000-0000000FF1CE}"
> > > > LIS: start parsing setup xml
> > > > LIS: finished parsing LIS package "{30120000-0044-0409-0000-0000000FF1CE}"
> > > > LIS: start parsing setup xml
> > > > LIS: finished parsing LIS package "{30120000-006E-0409-0000-0000000FF1CE}"
> > > > LIS: start parsing setup xml
> > > > LIS: finished parsing LIS package "{30120000-001A-0409-0000-0000000FF1CE}"
> > > > LIS: start parsing setup xml
> > > > LIS: finished parsing LIS package "{30120000-0018-0409-0000-0000000FF1CE}"
> > > > LIS: start parsing setup xml
> > > > LIS: finished parsing LIS package "{30120000-0011-0000-0000-0000000FF1CE}"
> > > > LIS: start parsing setup xml
> > > > LIS: finished parsing LIS package "{30120000-0019-0409-0000-0000000FF1CE}"
> > > > LIS: start parsing setup xml
> > > > LIS: finished parsing LIS package "{30120000-001B-0409-0000-0000000FF1CE}"
> > > > Product: PRO
> > > > AddOnGroup Culture: en-us
> > > > AddOnId: WORD.EN-US
> > > > AddOnId: PUBLISHER.EN-US
> > > > AddOnId: INFOPATH.EN-US
> > > > AddOnId: POWERPOINT.EN-US
> > > > AddOnId: OUTLOOK.EN-US
> > > > AddOnId: OFFICE.EN-US
> > > > AddOnId: EXCEL.EN-US
> > > > AddOnId: ACCESS.EN-US
> > > > No upgradable applications found
> > > > Parsing config.xml at:
> > > > C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Pro.WW\config.xml
> > > > Preferred product specified in config.xml to be: PRO
> > > > Loading package metadata:
> > > > C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Access.en-us\AccessMUI.xml
> > > > Loading package metadata:
> > > > C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Excel.en-us\ExcelMUI.xml
> > > > Loading package metadata:
> > > > C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Office.en-us\Proof.es\Proof.xml
> > > > Loading package metadata:
> > > > C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Office.en-us\Proof.fr\Proof.xml
> > > > Loading package metadata:
> > > > C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Office.en-us\Proof.en\Proof.xml
> > > > Loading package metadata:
> > > > C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Office.en-us\OfficeMUI.xml
> > > > Loading package metadata:
> > > > C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Outlook.en-us\OutlookMUI.xml
> > > > Loading package metadata:
> > > > C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\PowerPoint.en-us\PowerPointMUI.xml
> > > > Loading package metadata:
> > > > C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\InfoPath.en-us\InfoPathMUI.xml
> > > > Loading package metadata:
> > > > C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Publisher.en-us\PublisherMUI.xml
> > > > Loading package metadata:
> > > > C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Word.en-us\WordMUI.xml
> > > > Loading package metadata:
> > > > C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Pro.WW\ProWW.xml
> > > > BRANDING: Parsing SkuredData...
> > > > BRANDING: Parsing Branding Data...
> > > > Final Option Tree:
> > > > Kicking off chained install...
> > > > PERF: TickCount=1233328 Name=Job::DoCacheWork Description=Begin function
> > > > OSE service binary is detected at location: C:\Program Files\Common
> > > > Files\Microsoft Shared\Source Engine\OSE.EXE
> > > > Running Source Engine process detected
> > > > OSE is running
> > > > Running OSE version 12.0.4017.1003
> > > > LIS: start caching package "{30120000-0011-0000-0000-0000000FF1CE}"
> > > > LIS: creating download package "{30120000-0011-0000-0000-0000000FF1CE}-C"
> > > > Error: Failed to create download: cannot get or load download from the given
> > > > download ID "{30120000-0011-0000-0000-0000000FF1CE}-C". Error code:
> > > > 0x80070002 HResult: 0x80070002.
> > > > FlexUI::FlexValue::GetUInt32
> > > > RunSetup
> > > > RunSetup
> > > > 00000000:3003fe6b
> > > > 00000000:3004001a
> > > > 00000000:3004e790
> > > > Catalyst execution finished: 07/11/2006 05:36:50. Return code: 0.
> > > > Exception caught: HResultOnly.
> > > > PERF: TickCount=1236359 Name=RunSetup Description=End function
> > > >
> > > >
> > > > "DCR" wrote:
> > > >
> > > > > I had office beta installed with it working happily. Because of a conflict
> > > > > with Outlook, caused by me also installing Outlook with Business Contact
> > > > > Manager (two outlooks running) which I thought would just upgrade the version
> > > > > in Office 2007 I had to uninstall the programme and re-install Office 2003.
> > > > >
> > > > >
> > > > > Since then I have tried to re-install Office 2007 beta but the installation
> > > > > just fails. The install programme takes my installation key, checks that it
> > > > > is correct, I accept the contract, and the installation then fails asking me
> > > > > to send the details to MS (I have done so more than once)
> > > > >
> > > > >
> > > > > I even got another installation code using my hotmail address but this makes
> > > > > no difference.
> > > > >
> > > > > Any help that would enable me to re-install the programme would be much
> > > > > appreciated.
> > > > >
> > > > > Tx.
> > > > >
> > > > > David
> > > > >