Installing 2003 Office Pro on different computer than it came with twellis <twellis.2anbho[ at ]news.officefrustration.com> 08.07.2006 18:05:41 In 2004, I purchased a Gateway 610XL Media Center computer with Microsoft Office Professional Edition 2003 with Business Contact Manager installed on the computer. The computer crashed (poor design problem) and is no longer working. I want to install the MS Office on my new Dell computer but I keep getting an error message. Gateway, which was no help on the computer, is not offering any assistance. Microsoft says I have to go through Gateway since the computer was purchased from them. Gateway has only stated that I will have to purchase new software. Since I own the license to use the software, I don't think I should have to. Can anyone tell me what the best options are for getting this software installed? Thanks, this is my first attempt at posting a thread. -- twellis

Re: Installing 2003 Office Pro on different computer than it came with "DL" <address[ at ]invalid> 08.07.2006 22:52:15 You purchased a PC with MS Office preinstalled, as well as windows. Both were OEM versions that live and die with the PC they were supplied with. I appreciate your frustration as very few PC suppliers explain this fact, but your only option is to purchase a retail copy of Office. "twellis" <twellis.2anbho[ at ]news.officefrustration.com> wrote in message news:twellis.2anbho[ at ]news.officefrustration.com... [Quoted Text] > > In 2004, I purchased a Gateway 610XL Media Center computer with > Microsoft Office Professional Edition 2003 with Business Contact > Manager installed on the computer. The computer crashed (poor design > problem) and is no longer working. I want to install the MS Office on > my new Dell computer but I keep getting an error message. Gateway, > which was no help on the computer, is not offering any assistance. > Microsoft says I have to go through Gateway since the computer was > purchased from them. Gateway has only stated that I will have to > purchase new software. Since I own the license to use the software, I > don't think I should have to. Can anyone tell me what the best options > are for getting this software installed? Thanks, this is my first > attempt at posting a thread. > > > -- > twellis

Re: Installing 2003 Office Pro on different computer than it came with "JoAnn Paules [MVP]" <jl_paules[ at ]hotNOSPAMmail.com> 08.07.2006 23:05:27 And that is why you paid less for your copy of Office - you don't have the right to transfer the license. To do that, you need to have a retail version. -- JoAnn Paules MVP Microsoft [Publisher] "twellis" <twellis.2anbho[ at ]news.officefrustration.com> wrote in message news:twellis.2anbho[ at ]news.officefrustration.com... [Quoted Text] > > In 2004, I purchased a Gateway 610XL Media Center computer with > Microsoft Office Professional Edition 2003 with Business Contact > Manager installed on the computer. The computer crashed (poor design > problem) and is no longer working. I want to install the MS Office on > my new Dell computer but I keep getting an error message. Gateway, > which was no help on the computer, is not offering any assistance. > Microsoft says I have to go through Gateway since the computer was > purchased from them. Gateway has only stated that I will have to > purchase new software. Since I own the license to use the software, I > don't think I should have to. Can anyone tell me what the best options > are for getting this software installed? Thanks, this is my first > attempt at posting a thread. > > > -- > twellis