>Start->Programs->Office Tools->Activate Product.
>
>--?
>Milly Staples [MVP - Outlook]
>
>Post all replies to the group to keep the discussion intact. All
>unsolicited mail sent to my personal account will be deleted without
>reading.
>
>After furious head scratching, Sunset100 asked:
>
>| I was trying to validate my copy of Office XP Professional Special
>| Edition, Version 2002 in order to download Windows Live Local for
>| Outlook (Beta). The download is found on
>|
>
http://www.microsoft.com/downloads/details.aspx?FamilyId=7A0BCE98-EAB4-40A3-B7EC-43C09D6AE8CB&displaylang=en.>| The download page took me through the validation process, which
>| resulted in the following message.
>|
>| “Below are the results of the latest validation attempt. If one or
>| more of the Office suites installed on this computer fails
>| validation, the computer cannot qualify for the benefits of genuine
>| Office. In the event of a failed or incomplete validation, see the
>| Steps you can take section that follows the results.
>|
>| Microsoft Publisher 2002
>| Microsoft Word 2002
>| Microsoft FrontPage 2002
>| The product(s) listed above completed validation. However, as a
>| result of the failed or incomplete validation(s) listed below, this
>| computer is not eligible for the benefits of genuine Office. Remove
>| the application(s) that failed or could not complete validation and
>| run the validation tool again. [0x8018101]
>| Microsoft Office XP Professional: Validation Incomplete: Office Must
>| Be Activated
>| The validation process could not be completed because your copy of
>| Microsoft Office has not been activated.
>|
>| Activate Office now. Start any Office application. The activation
>| wizard will walk you through the steps required to activate Office.
>| For additional instructions, or if you have problems activating
>| Office and Office applications, visit knowledge base article #828958.
>| To learn more about benefits of product activation, visit the How to
>| Tell site.�
>|
>| I tried all of the methods suggested on the above webpage. Every
>| time I tried to run the Activation Wizard, it told me that the
>| program was already activated. I tried this for not only the
>| Microsoft Office XP Professional program but also all of the programs
>| included in the suite. I even reinstalled Microsoft Office XP
>| Professional by going to "Add or Remove Programs" in my Control Panel
>| and clicking on click here for support information and then clicking
>| repair. This did not solve the problem either. Microsoft email
>| support suggested that I call the Office Activation team at (888)
>| 652-2342. This resulted in listening to recorded instruction that
>| suggested that I do the things that I already had done.
>|
>| I have been running the program for many years and have had full
>| functionality. This is the first time I have had any problem like
>| this. Any suggestions?
>