Right. It has nothing to do with Outlook. Any file must have the correct app
associated with it if you want to open it. Outlook does not open
attachments.
--
Russ Valentine
[MVP-Outlook]
"bill" <bill[ at ]discussions.microsoft.com> wrote in message
news:2F880E2A-5F5F-40B6-8A7B-94832B03666A[ at ]microsoft.com...
[Quoted Text] > After an extensive internet search, I found the source of this problem. it
> had to do with the file association with tiff files. they were using
> something called DDE, cleared this and all is well now.
>
> "bill" wrote:
>
>> I just migrated a small network from 2000 server std. to sbs2003. many of
>> the
>> workstations were still running office xp. due to issues in the past we
>> elected to un-install outlook xp before loading outlook 2003. on one of
>> the
>> workstations I am having the following problem: if the user clicks on the
>> fax.tif file in the preview pane, the document imaging software starts,
>> then
>> displays that the file in c:\documents and settings\%username%\local
>> settings\temporary internet files\OLK89\fax.tif cannot be opened, check
>> the
>> permissions.... , they also get a message that appears in the background
>> that
>> says that the system cannot find the file specified. I have attempted to
>> "
>> repair" outlook using the utility under help. also attempted to run setup
>> from the client apps folder. checked for office updates, installed
>> several.
>> I turned on logging, I can post the data if needed. I did try to clear
>> the
>> temp files and now under the temp internet folder there are no files, yet
>> the
>> same error with the same path persists.
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