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When I am using Word 97 it shuts off in the middle of a session and puts my CPU into sleep mode and then reboots the CPU. After this, when I open my Word program, sometimes the auto recover file does not appear and I cannot open any Word documents. Sometimes I get an error message, sometimes not.
Does this have to do with the normal.dot file?
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My guess is that the computer has a keyboard shortcut that activates sleep mode. You need to change it (or disable it) so that it doesn't happen at unwanted times.
-- Terry Farrell - Word MVP http://word.mvps.org/
"Laurie" <Laurie[ at ]discussions.microsoft.com> wrote in message news:CF53CA01-9F8C-4762-80B4-93E91CADF5F9[ at ]microsoft.com... : When I am using Word 97 it shuts off in the middle of a session and puts my : CPU into sleep mode and then reboots the CPU. After this, when I open my : Word program, sometimes the auto recover file does not appear and I cannot : open any Word documents. Sometimes I get an error message, sometimes not. : : Does this have to do with the normal.dot file?
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