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One of our client trying to send a mass fax through our CRM program (CoRMos). The way we do it, is by creating emails with recipient like [Fax:XXX-XXXX] in order for the fax services to send them as faxes. Server and client are correctly setup (Mail fax transport setup in Outlook) and we are able to send faxes through email. We are using Outlook 2003.
However when we embed images in the email, either by insert picture or by copy/paste, these are not send correctly. Either are send in a separate page after the email text (as ordinary attachments), or not send at all.
We tried different image formats (bmp, jpg). We tried reducing the image size. We tried different bitmaps. We tried this as domain administrator. We tried changing the outlook email format to rich text. Nothing worked. Thanks in advance
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The Fax Service has no rendering ability. Attachments must have a printto verb defined for the file type so they can be rendered. -- Russ Valentine [MVP-Outlook] "egimis" <mgimis[ at ]rds.gr.(donotspam)> wrote in message news:F549E329-95EE-4517-82DB-51E613EC84E4[ at ]microsoft.com...
[Quoted Text] > One of our client trying to send a mass fax through our CRM program > (CoRMos). > The way we do it, is by creating emails with recipient like [Fax:XXX-XXXX] > in > order for the fax services to send them as faxes. Server and client are > correctly setup (Mail fax transport setup in Outlook) and we are able to > send > faxes through email. We are using Outlook 2003. > > However when we embed images in the email, either by insert picture or by > copy/paste, these are not send correctly. Either are send in a separate > page > after the email text (as ordinary attachments), or not send at all. > > We tried different image formats (bmp, jpg). > We tried reducing the image size. > We tried different bitmaps. > We tried this as domain administrator. > We tried changing the outlook email format to rich text. > Nothing worked. > Thanks in advance > >
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Thanks for your answer. However bmp and jpg files have indeed a printto verb defined (shimgvw). Furthermore the images are rendered some times, the problem is that they are rendered in a separate page, just like an pdf attachment to the email.
E.Gimissis RDS sa
Ο χÏήστης "Russ Valentine [MVP-Outlook]" ÎγγÏαψε:
[Quoted Text] > The Fax Service has no rendering ability. Attachments must have a printto > verb defined for the file type so they can be rendered. > -- > Russ Valentine > [MVP-Outlook] > "egimis" <mgimis[ at ]rds.gr.(donotspam)> wrote in message > news:F549E329-95EE-4517-82DB-51E613EC84E4[ at ]microsoft.com... > > One of our client trying to send a mass fax through our CRM program > > (CoRMos). > > The way we do it, is by creating emails with recipient like [Fax:XXX-XXXX] > > in > > order for the fax services to send them as faxes. Server and client are > > correctly setup (Mail fax transport setup in Outlook) and we are able to > > send > > faxes through email. We are using Outlook 2003. > > > > However when we embed images in the email, either by insert picture or by > > copy/paste, these are not send correctly. Either are send in a separate > > page > > after the email text (as ordinary attachments), or not send at all. > > > > We tried different image formats (bmp, jpg). > > We tried reducing the image size. > > We tried different bitmaps. > > We tried this as domain administrator. > > We tried changing the outlook email format to rich text. > > Nothing worked. > > Thanks in advance > > > > > > >
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Correct. What is the problem? -- Russ Valentine [MVP-Outlook] "egimis" <mgimis[ at ]rds.gr.(donotspam)> wrote in message news:C811CADE-3DF1-4C72-A67B-BFBE0508A3EC[ at ]microsoft.com...
[Quoted Text] > Thanks for your answer. > However bmp and jpg files have indeed a printto verb defined (shimgvw). > Furthermore the images are rendered some times, the problem is that > they are rendered in a separate page, just like an pdf attachment to the > email. > > E.Gimissis > RDS sa > > ? ??????? "Russ Valentine [MVP-Outlook]" ???????: > >> The Fax Service has no rendering ability. Attachments must have a printto >> verb defined for the file type so they can be rendered. >> -- >> Russ Valentine >> [MVP-Outlook] >> "egimis" <mgimis[ at ]rds.gr.(donotspam)> wrote in message >> news:F549E329-95EE-4517-82DB-51E613EC84E4[ at ]microsoft.com... >> > One of our client trying to send a mass fax through our CRM program >> > (CoRMos). >> > The way we do it, is by creating emails with recipient like >> > [Fax:XXX-XXXX] >> > in >> > order for the fax services to send them as faxes. Server and client are >> > correctly setup (Mail fax transport setup in Outlook) and we are able >> > to >> > send >> > faxes through email. We are using Outlook 2003. >> > >> > However when we embed images in the email, either by insert picture or >> > by >> > copy/paste, these are not send correctly. Either are send in a separate >> > page >> > after the email text (as ordinary attachments), or not send at all. >> > >> > We tried different image formats (bmp, jpg). >> > We tried reducing the image size. >> > We tried different bitmaps. >> > We tried this as domain administrator. >> > We tried changing the outlook email format to rich text. >> > Nothing worked. >> > Thanks in advance >> > >> > >> >> >>
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The problem is that, instead of a nicely formatted fax with its company logo on top of the page, the client is sending a clear text page with the company logo following in another 2nd page. In general, WYSIWYG in not working - you see one layout in Outlook and fax server sends something else.
Ο χÏήστης "Russ Valentine [MVP-Outlook]" ÎγγÏαψε:
[Quoted Text] > Correct. > What is the problem? > -- > Russ Valentine > [MVP-Outlook] > "egimis" <mgimis[ at ]rds.gr.(donotspam)> wrote in message > news:C811CADE-3DF1-4C72-A67B-BFBE0508A3EC[ at ]microsoft.com... > > Thanks for your answer. > > However bmp and jpg files have indeed a printto verb defined (shimgvw). > > Furthermore the images are rendered some times, the problem is that > > they are rendered in a separate page, just like an pdf attachment to the > > email. > > > > E.Gimissis > > RDS sa > > > > ? ??????? "Russ Valentine [MVP-Outlook]" ???????: > > > >> The Fax Service has no rendering ability. Attachments must have a printto > >> verb defined for the file type so they can be rendered. > >> -- > >> Russ Valentine > >> [MVP-Outlook] > >> "egimis" <mgimis[ at ]rds.gr.(donotspam)> wrote in message > >> news:F549E329-95EE-4517-82DB-51E613EC84E4[ at ]microsoft.com... > >> > One of our client trying to send a mass fax through our CRM program > >> > (CoRMos). > >> > The way we do it, is by creating emails with recipient like > >> > [Fax:XXX-XXXX] > >> > in > >> > order for the fax services to send them as faxes. Server and client are > >> > correctly setup (Mail fax transport setup in Outlook) and we are able > >> > to > >> > send > >> > faxes through email. We are using Outlook 2003. > >> > > >> > However when we embed images in the email, either by insert picture or > >> > by > >> > copy/paste, these are not send correctly. Either are send in a separate > >> > page > >> > after the email text (as ordinary attachments), or not send at all. > >> > > >> > We tried different image formats (bmp, jpg). > >> > We tried reducing the image size. > >> > We tried different bitmaps. > >> > We tried this as domain administrator. > >> > We tried changing the outlook email format to rich text. > >> > Nothing worked. > >> > Thanks in advance > >> > > >> > > >> > >> > >> > > >
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Correct. You are using a free fax service with no rendering ability. That is what you get. You should be creating your Fax in an application then print to the Fax printer. Then it will be rendered correctly. -- Russ Valentine [MVP-Outlook] "egimis" <mgimis[ at ]rds.gr.(donotspam)> wrote in message news:890CD58D-B15C-4490-A21C-2545F30EB123[ at ]microsoft.com...
[Quoted Text] > The problem is that, instead of a nicely formatted fax with its company > logo > on top of the page, the client is sending a clear text page with the > company > logo following in another 2nd page. In general, WYSIWYG in not working - > you > see one layout in Outlook and fax server sends something else. > > ? ??????? "Russ Valentine [MVP-Outlook]" ???????: > >> Correct. >> What is the problem? >> -- >> Russ Valentine >> [MVP-Outlook] >> "egimis" <mgimis[ at ]rds.gr.(donotspam)> wrote in message >> news:C811CADE-3DF1-4C72-A67B-BFBE0508A3EC[ at ]microsoft.com... >> > Thanks for your answer. >> > However bmp and jpg files have indeed a printto verb defined (shimgvw). >> > Furthermore the images are rendered some times, the problem is that >> > they are rendered in a separate page, just like an pdf attachment to >> > the >> > email. >> > >> > E.Gimissis >> > RDS sa >> > >> > ? ??????? "Russ Valentine [MVP-Outlook]" ???????: >> > >> >> The Fax Service has no rendering ability. Attachments must have a >> >> printto >> >> verb defined for the file type so they can be rendered. >> >> -- >> >> Russ Valentine >> >> [MVP-Outlook] >> >> "egimis" <mgimis[ at ]rds.gr.(donotspam)> wrote in message >> >> news:F549E329-95EE-4517-82DB-51E613EC84E4[ at ]microsoft.com... >> >> > One of our client trying to send a mass fax through our CRM program >> >> > (CoRMos). >> >> > The way we do it, is by creating emails with recipient like >> >> > [Fax:XXX-XXXX] >> >> > in >> >> > order for the fax services to send them as faxes. Server and client >> >> > are >> >> > correctly setup (Mail fax transport setup in Outlook) and we are >> >> > able >> >> > to >> >> > send >> >> > faxes through email. We are using Outlook 2003. >> >> > >> >> > However when we embed images in the email, either by insert picture >> >> > or >> >> > by >> >> > copy/paste, these are not send correctly. Either are send in a >> >> > separate >> >> > page >> >> > after the email text (as ordinary attachments), or not send at all. >> >> > >> >> > We tried different image formats (bmp, jpg). >> >> > We tried reducing the image size. >> >> > We tried different bitmaps. >> >> > We tried this as domain administrator. >> >> > We tried changing the outlook email format to rich text. >> >> > Nothing worked. >> >> > Thanks in advance >> >> > >> >> > >> >> >> >> >> >> >> >> >>
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Unfortunately, we are not 'using a free fax service with no rendering ability'. We are using Microsoft fax services with Outlook 2003. If I understand correctly you are saying that there is no solution to our problem.
E. Gimissis RDS sa
Ο χÏήστης "Russ Valentine [MVP-Outlook]" ÎγγÏαψε:
[Quoted Text] > Correct. > You are using a free fax service with no rendering ability. > That is what you get. > You should be creating your Fax in an application then print to the Fax > printer. Then it will be rendered correctly. > -- > Russ Valentine > [MVP-Outlook] > "egimis" <mgimis[ at ]rds.gr.(donotspam)> wrote in message > news:890CD58D-B15C-4490-A21C-2545F30EB123[ at ]microsoft.com... > > The problem is that, instead of a nicely formatted fax with its company > > logo > > on top of the page, the client is sending a clear text page with the > > company > > logo following in another 2nd page. In general, WYSIWYG in not working - > > you > > see one layout in Outlook and fax server sends something else. > > > > ? ??????? "Russ Valentine [MVP-Outlook]" ???????: > > > >> Correct. > >> What is the problem? > >> -- > >> Russ Valentine > >> [MVP-Outlook] > >> "egimis" <mgimis[ at ]rds.gr.(donotspam)> wrote in message > >> news:C811CADE-3DF1-4C72-A67B-BFBE0508A3EC[ at ]microsoft.com... > >> > Thanks for your answer. > >> > However bmp and jpg files have indeed a printto verb defined (shimgvw). > >> > Furthermore the images are rendered some times, the problem is that > >> > they are rendered in a separate page, just like an pdf attachment to > >> > the > >> > email. > >> > > >> > E.Gimissis > >> > RDS sa > >> > > >> > ? ??????? "Russ Valentine [MVP-Outlook]" ???????: > >> > > >> >> The Fax Service has no rendering ability. Attachments must have a > >> >> printto > >> >> verb defined for the file type so they can be rendered. > >> >> -- > >> >> Russ Valentine > >> >> [MVP-Outlook] > >> >> "egimis" <mgimis[ at ]rds.gr.(donotspam)> wrote in message > >> >> news:F549E329-95EE-4517-82DB-51E613EC84E4[ at ]microsoft.com... > >> >> > One of our client trying to send a mass fax through our CRM program > >> >> > (CoRMos). > >> >> > The way we do it, is by creating emails with recipient like > >> >> > [Fax:XXX-XXXX] > >> >> > in > >> >> > order for the fax services to send them as faxes. Server and client > >> >> > are > >> >> > correctly setup (Mail fax transport setup in Outlook) and we are > >> >> > able > >> >> > to > >> >> > send > >> >> > faxes through email. We are using Outlook 2003. > >> >> > > >> >> > However when we embed images in the email, either by insert picture > >> >> > or > >> >> > by > >> >> > copy/paste, these are not send correctly. Either are send in a > >> >> > separate > >> >> > page > >> >> > after the email text (as ordinary attachments), or not send at all. > >> >> > > >> >> > We tried different image formats (bmp, jpg). > >> >> > We tried reducing the image size. > >> >> > We tried different bitmaps. > >> >> > We tried this as domain administrator. > >> >> > We tried changing the outlook email format to rich text. > >> >> > Nothing worked. > >> >> > Thanks in advance > >> >> > > >> >> > > >> >> > >> >> > >> >> > >> > >> > >> > > >
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"Microsoft fax services" means what? The client for that is the Windows XP Fax, which is provided free with the OS. You are indeed using fax software with no rendering ability. In fact, most fax software relies on the originating application to provide rendering function. -- Russ Valentine [MVP-Outlook] "egimis" <mgimis[ at ]rds.gr.(donotspam)> wrote in message news:97274494-1D73-457C-988F-59363AB67D3B[ at ]microsoft.com...
[Quoted Text] > Unfortunately, we are not 'using a free fax service with no rendering > ability'. > We are using Microsoft fax services with Outlook 2003. > If I understand correctly you are saying that there is no solution to our > problem. > > E. Gimissis > RDS sa > > ? ??????? "Russ Valentine [MVP-Outlook]" ???????: > >> Correct. >> You are using a free fax service with no rendering ability. >> That is what you get. >> You should be creating your Fax in an application then print to the Fax >> printer. Then it will be rendered correctly. >> -- >> Russ Valentine >> [MVP-Outlook] >> "egimis" <mgimis[ at ]rds.gr.(donotspam)> wrote in message >> news:890CD58D-B15C-4490-A21C-2545F30EB123[ at ]microsoft.com... >> > The problem is that, instead of a nicely formatted fax with its company >> > logo >> > on top of the page, the client is sending a clear text page with the >> > company >> > logo following in another 2nd page. In general, WYSIWYG in not >> > working - >> > you >> > see one layout in Outlook and fax server sends something else. >> > >> > ? ??????? "Russ Valentine [MVP-Outlook]" ???????: >> > >> >> Correct. >> >> What is the problem? >> >> -- >> >> Russ Valentine >> >> [MVP-Outlook] >> >> "egimis" <mgimis[ at ]rds.gr.(donotspam)> wrote in message >> >> news:C811CADE-3DF1-4C72-A67B-BFBE0508A3EC[ at ]microsoft.com... >> >> > Thanks for your answer. >> >> > However bmp and jpg files have indeed a printto verb defined >> >> > (shimgvw). >> >> > Furthermore the images are rendered some times, the problem is that >> >> > they are rendered in a separate page, just like an pdf attachment to >> >> > the >> >> > email. >> >> > >> >> > E.Gimissis >> >> > RDS sa >> >> > >> >> > ? ??????? "Russ Valentine [MVP-Outlook]" ???????: >> >> > >> >> >> The Fax Service has no rendering ability. Attachments must have a >> >> >> printto >> >> >> verb defined for the file type so they can be rendered. >> >> >> -- >> >> >> Russ Valentine >> >> >> [MVP-Outlook] >> >> >> "egimis" <mgimis[ at ]rds.gr.(donotspam)> wrote in message >> >> >> news:F549E329-95EE-4517-82DB-51E613EC84E4[ at ]microsoft.com... >> >> >> > One of our client trying to send a mass fax through our CRM >> >> >> > program >> >> >> > (CoRMos). >> >> >> > The way we do it, is by creating emails with recipient like >> >> >> > [Fax:XXX-XXXX] >> >> >> > in >> >> >> > order for the fax services to send them as faxes. Server and >> >> >> > client >> >> >> > are >> >> >> > correctly setup (Mail fax transport setup in Outlook) and we are >> >> >> > able >> >> >> > to >> >> >> > send >> >> >> > faxes through email. We are using Outlook 2003. >> >> >> > >> >> >> > However when we embed images in the email, either by insert >> >> >> > picture >> >> >> > or >> >> >> > by >> >> >> > copy/paste, these are not send correctly. Either are send in a >> >> >> > separate >> >> >> > page >> >> >> > after the email text (as ordinary attachments), or not send at >> >> >> > all. >> >> >> > >> >> >> > We tried different image formats (bmp, jpg). >> >> >> > We tried reducing the image size. >> >> >> > We tried different bitmaps. >> >> >> > We tried this as domain administrator. >> >> >> > We tried changing the outlook email format to rich text. >> >> >> > Nothing worked. >> >> >> > Thanks in advance >> >> >> > >> >> >> > >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >>
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