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image in fax problem
egimis 26.06.2006 11:57:02
One of our client trying to send a mass fax through our CRM program (CoRMos).
The way we do it, is by creating emails with recipient like [Fax:XXX-XXXX] in
order for the fax services to send them as faxes. Server and client are
correctly setup (Mail fax transport setup in Outlook) and we are able to send
faxes through email. We are using Outlook 2003.

However when we embed images in the email, either by insert picture or by
copy/paste, these are not send correctly. Either are send in a separate page
after the email text (as ordinary attachments), or not send at all.

We tried different image formats (bmp, jpg).
We tried reducing the image size.
We tried different bitmaps.
We tried this as domain administrator.
We tried changing the outlook email format to rich text.
Nothing worked.
Thanks in advance


Re: image in fax problem
"Russ Valentine [MVP-Outlook]" <russval[ at ]gmail.com> 26.06.2006 21:27:55
The Fax Service has no rendering ability. Attachments must have a printto
verb defined for the file type so they can be rendered.
--
Russ Valentine
[MVP-Outlook]
"egimis" <mgimis[ at ]rds.gr.(donotspam)> wrote in message
news:F549E329-95EE-4517-82DB-51E613EC84E4[ at ]microsoft.com...
[Quoted Text]
> One of our client trying to send a mass fax through our CRM program
> (CoRMos).
> The way we do it, is by creating emails with recipient like [Fax:XXX-XXXX]
> in
> order for the fax services to send them as faxes. Server and client are
> correctly setup (Mail fax transport setup in Outlook) and we are able to
> send
> faxes through email. We are using Outlook 2003.
>
> However when we embed images in the email, either by insert picture or by
> copy/paste, these are not send correctly. Either are send in a separate
> page
> after the email text (as ordinary attachments), or not send at all.
>
> We tried different image formats (bmp, jpg).
> We tried reducing the image size.
> We tried different bitmaps.
> We tried this as domain administrator.
> We tried changing the outlook email format to rich text.
> Nothing worked.
> Thanks in advance
>
>


Re: image in fax problem
egimis 27.06.2006 06:39:02
Thanks for your answer.
However bmp and jpg files have indeed a printto verb defined (shimgvw).
Furthermore the images are rendered some times, the problem is that
they are rendered in a separate page, just like an pdf attachment to the
email.

E.Gimissis
RDS sa

Ο χρήστης "Russ Valentine [MVP-Outlook]" έγγραψε:

[Quoted Text]
> The Fax Service has no rendering ability. Attachments must have a printto
> verb defined for the file type so they can be rendered.
> --
> Russ Valentine
> [MVP-Outlook]
> "egimis" <mgimis[ at ]rds.gr.(donotspam)> wrote in message
> news:F549E329-95EE-4517-82DB-51E613EC84E4[ at ]microsoft.com...
> > One of our client trying to send a mass fax through our CRM program
> > (CoRMos).
> > The way we do it, is by creating emails with recipient like [Fax:XXX-XXXX]
> > in
> > order for the fax services to send them as faxes. Server and client are
> > correctly setup (Mail fax transport setup in Outlook) and we are able to
> > send
> > faxes through email. We are using Outlook 2003.
> >
> > However when we embed images in the email, either by insert picture or by
> > copy/paste, these are not send correctly. Either are send in a separate
> > page
> > after the email text (as ordinary attachments), or not send at all.
> >
> > We tried different image formats (bmp, jpg).
> > We tried reducing the image size.
> > We tried different bitmaps.
> > We tried this as domain administrator.
> > We tried changing the outlook email format to rich text.
> > Nothing worked.
> > Thanks in advance
> >
> >
>
>
>
Re: image in fax problem
"Russ Valentine [MVP-Outlook]" <russval[ at ]gmail.com> 27.06.2006 09:35:56
Correct.
What is the problem?
--
Russ Valentine
[MVP-Outlook]
"egimis" <mgimis[ at ]rds.gr.(donotspam)> wrote in message
news:C811CADE-3DF1-4C72-A67B-BFBE0508A3EC[ at ]microsoft.com...
[Quoted Text]
> Thanks for your answer.
> However bmp and jpg files have indeed a printto verb defined (shimgvw).
> Furthermore the images are rendered some times, the problem is that
> they are rendered in a separate page, just like an pdf attachment to the
> email.
>
> E.Gimissis
> RDS sa
>
> ? ??????? "Russ Valentine [MVP-Outlook]" ???????:
>
>> The Fax Service has no rendering ability. Attachments must have a printto
>> verb defined for the file type so they can be rendered.
>> --
>> Russ Valentine
>> [MVP-Outlook]
>> "egimis" <mgimis[ at ]rds.gr.(donotspam)> wrote in message
>> news:F549E329-95EE-4517-82DB-51E613EC84E4[ at ]microsoft.com...
>> > One of our client trying to send a mass fax through our CRM program
>> > (CoRMos).
>> > The way we do it, is by creating emails with recipient like
>> > [Fax:XXX-XXXX]
>> > in
>> > order for the fax services to send them as faxes. Server and client are
>> > correctly setup (Mail fax transport setup in Outlook) and we are able
>> > to
>> > send
>> > faxes through email. We are using Outlook 2003.
>> >
>> > However when we embed images in the email, either by insert picture or
>> > by
>> > copy/paste, these are not send correctly. Either are send in a separate
>> > page
>> > after the email text (as ordinary attachments), or not send at all.
>> >
>> > We tried different image formats (bmp, jpg).
>> > We tried reducing the image size.
>> > We tried different bitmaps.
>> > We tried this as domain administrator.
>> > We tried changing the outlook email format to rich text.
>> > Nothing worked.
>> > Thanks in advance
>> >
>> >
>>
>>
>>


Re: image in fax problem
egimis 27.06.2006 10:23:01
The problem is that, instead of a nicely formatted fax with its company logo
on top of the page, the client is sending a clear text page with the company
logo following in another 2nd page. In general, WYSIWYG in not working - you
see one layout in Outlook and fax server sends something else.

Ο χρήστης "Russ Valentine [MVP-Outlook]" έγγραψε:

[Quoted Text]
> Correct.
> What is the problem?
> --
> Russ Valentine
> [MVP-Outlook]
> "egimis" <mgimis[ at ]rds.gr.(donotspam)> wrote in message
> news:C811CADE-3DF1-4C72-A67B-BFBE0508A3EC[ at ]microsoft.com...
> > Thanks for your answer.
> > However bmp and jpg files have indeed a printto verb defined (shimgvw).
> > Furthermore the images are rendered some times, the problem is that
> > they are rendered in a separate page, just like an pdf attachment to the
> > email.
> >
> > E.Gimissis
> > RDS sa
> >
> > ? ??????? "Russ Valentine [MVP-Outlook]" ???????:
> >
> >> The Fax Service has no rendering ability. Attachments must have a printto
> >> verb defined for the file type so they can be rendered.
> >> --
> >> Russ Valentine
> >> [MVP-Outlook]
> >> "egimis" <mgimis[ at ]rds.gr.(donotspam)> wrote in message
> >> news:F549E329-95EE-4517-82DB-51E613EC84E4[ at ]microsoft.com...
> >> > One of our client trying to send a mass fax through our CRM program
> >> > (CoRMos).
> >> > The way we do it, is by creating emails with recipient like
> >> > [Fax:XXX-XXXX]
> >> > in
> >> > order for the fax services to send them as faxes. Server and client are
> >> > correctly setup (Mail fax transport setup in Outlook) and we are able
> >> > to
> >> > send
> >> > faxes through email. We are using Outlook 2003.
> >> >
> >> > However when we embed images in the email, either by insert picture or
> >> > by
> >> > copy/paste, these are not send correctly. Either are send in a separate
> >> > page
> >> > after the email text (as ordinary attachments), or not send at all.
> >> >
> >> > We tried different image formats (bmp, jpg).
> >> > We tried reducing the image size.
> >> > We tried different bitmaps.
> >> > We tried this as domain administrator.
> >> > We tried changing the outlook email format to rich text.
> >> > Nothing worked.
> >> > Thanks in advance
> >> >
> >> >
> >>
> >>
> >>
>
>
>
Re: image in fax problem
"Russ Valentine [MVP-Outlook]" <russval[ at ]gmail.com> 27.06.2006 10:56:12
Correct.
You are using a free fax service with no rendering ability.
That is what you get.
You should be creating your Fax in an application then print to the Fax
printer. Then it will be rendered correctly.
--
Russ Valentine
[MVP-Outlook]
"egimis" <mgimis[ at ]rds.gr.(donotspam)> wrote in message
news:890CD58D-B15C-4490-A21C-2545F30EB123[ at ]microsoft.com...
[Quoted Text]
> The problem is that, instead of a nicely formatted fax with its company
> logo
> on top of the page, the client is sending a clear text page with the
> company
> logo following in another 2nd page. In general, WYSIWYG in not working -
> you
> see one layout in Outlook and fax server sends something else.
>
> ? ??????? "Russ Valentine [MVP-Outlook]" ???????:
>
>> Correct.
>> What is the problem?
>> --
>> Russ Valentine
>> [MVP-Outlook]
>> "egimis" <mgimis[ at ]rds.gr.(donotspam)> wrote in message
>> news:C811CADE-3DF1-4C72-A67B-BFBE0508A3EC[ at ]microsoft.com...
>> > Thanks for your answer.
>> > However bmp and jpg files have indeed a printto verb defined (shimgvw).
>> > Furthermore the images are rendered some times, the problem is that
>> > they are rendered in a separate page, just like an pdf attachment to
>> > the
>> > email.
>> >
>> > E.Gimissis
>> > RDS sa
>> >
>> > ? ??????? "Russ Valentine [MVP-Outlook]" ???????:
>> >
>> >> The Fax Service has no rendering ability. Attachments must have a
>> >> printto
>> >> verb defined for the file type so they can be rendered.
>> >> --
>> >> Russ Valentine
>> >> [MVP-Outlook]
>> >> "egimis" <mgimis[ at ]rds.gr.(donotspam)> wrote in message
>> >> news:F549E329-95EE-4517-82DB-51E613EC84E4[ at ]microsoft.com...
>> >> > One of our client trying to send a mass fax through our CRM program
>> >> > (CoRMos).
>> >> > The way we do it, is by creating emails with recipient like
>> >> > [Fax:XXX-XXXX]
>> >> > in
>> >> > order for the fax services to send them as faxes. Server and client
>> >> > are
>> >> > correctly setup (Mail fax transport setup in Outlook) and we are
>> >> > able
>> >> > to
>> >> > send
>> >> > faxes through email. We are using Outlook 2003.
>> >> >
>> >> > However when we embed images in the email, either by insert picture
>> >> > or
>> >> > by
>> >> > copy/paste, these are not send correctly. Either are send in a
>> >> > separate
>> >> > page
>> >> > after the email text (as ordinary attachments), or not send at all.
>> >> >
>> >> > We tried different image formats (bmp, jpg).
>> >> > We tried reducing the image size.
>> >> > We tried different bitmaps.
>> >> > We tried this as domain administrator.
>> >> > We tried changing the outlook email format to rich text.
>> >> > Nothing worked.
>> >> > Thanks in advance
>> >> >
>> >> >
>> >>
>> >>
>> >>
>>
>>
>>


Re: image in fax problem
egimis 27.06.2006 12:06:02
Unfortunately, we are not 'using a free fax service with no rendering ability'.
We are using Microsoft fax services with Outlook 2003.
If I understand correctly you are saying that there is no solution to our
problem.

E. Gimissis
RDS sa

Ο χρήστης "Russ Valentine [MVP-Outlook]" έγγραψε:

[Quoted Text]
> Correct.
> You are using a free fax service with no rendering ability.
> That is what you get.
> You should be creating your Fax in an application then print to the Fax
> printer. Then it will be rendered correctly.
> --
> Russ Valentine
> [MVP-Outlook]
> "egimis" <mgimis[ at ]rds.gr.(donotspam)> wrote in message
> news:890CD58D-B15C-4490-A21C-2545F30EB123[ at ]microsoft.com...
> > The problem is that, instead of a nicely formatted fax with its company
> > logo
> > on top of the page, the client is sending a clear text page with the
> > company
> > logo following in another 2nd page. In general, WYSIWYG in not working -
> > you
> > see one layout in Outlook and fax server sends something else.
> >
> > ? ??????? "Russ Valentine [MVP-Outlook]" ???????:
> >
> >> Correct.
> >> What is the problem?
> >> --
> >> Russ Valentine
> >> [MVP-Outlook]
> >> "egimis" <mgimis[ at ]rds.gr.(donotspam)> wrote in message
> >> news:C811CADE-3DF1-4C72-A67B-BFBE0508A3EC[ at ]microsoft.com...
> >> > Thanks for your answer.
> >> > However bmp and jpg files have indeed a printto verb defined (shimgvw).
> >> > Furthermore the images are rendered some times, the problem is that
> >> > they are rendered in a separate page, just like an pdf attachment to
> >> > the
> >> > email.
> >> >
> >> > E.Gimissis
> >> > RDS sa
> >> >
> >> > ? ??????? "Russ Valentine [MVP-Outlook]" ???????:
> >> >
> >> >> The Fax Service has no rendering ability. Attachments must have a
> >> >> printto
> >> >> verb defined for the file type so they can be rendered.
> >> >> --
> >> >> Russ Valentine
> >> >> [MVP-Outlook]
> >> >> "egimis" <mgimis[ at ]rds.gr.(donotspam)> wrote in message
> >> >> news:F549E329-95EE-4517-82DB-51E613EC84E4[ at ]microsoft.com...
> >> >> > One of our client trying to send a mass fax through our CRM program
> >> >> > (CoRMos).
> >> >> > The way we do it, is by creating emails with recipient like
> >> >> > [Fax:XXX-XXXX]
> >> >> > in
> >> >> > order for the fax services to send them as faxes. Server and client
> >> >> > are
> >> >> > correctly setup (Mail fax transport setup in Outlook) and we are
> >> >> > able
> >> >> > to
> >> >> > send
> >> >> > faxes through email. We are using Outlook 2003.
> >> >> >
> >> >> > However when we embed images in the email, either by insert picture
> >> >> > or
> >> >> > by
> >> >> > copy/paste, these are not send correctly. Either are send in a
> >> >> > separate
> >> >> > page
> >> >> > after the email text (as ordinary attachments), or not send at all.
> >> >> >
> >> >> > We tried different image formats (bmp, jpg).
> >> >> > We tried reducing the image size.
> >> >> > We tried different bitmaps.
> >> >> > We tried this as domain administrator.
> >> >> > We tried changing the outlook email format to rich text.
> >> >> > Nothing worked.
> >> >> > Thanks in advance
> >> >> >
> >> >> >
> >> >>
> >> >>
> >> >>
> >>
> >>
> >>
>
>
>
Re: image in fax problem
"Russ Valentine [MVP-Outlook]" <russval[ at ]gmail.com> 27.06.2006 20:20:11
"Microsoft fax services" means what? The client for that is the Windows XP
Fax, which is provided free with the OS. You are indeed using fax software
with no rendering ability. In fact, most fax software relies on the
originating application to provide rendering function.
--
Russ Valentine
[MVP-Outlook]
"egimis" <mgimis[ at ]rds.gr.(donotspam)> wrote in message
news:97274494-1D73-457C-988F-59363AB67D3B[ at ]microsoft.com...
[Quoted Text]
> Unfortunately, we are not 'using a free fax service with no rendering
> ability'.
> We are using Microsoft fax services with Outlook 2003.
> If I understand correctly you are saying that there is no solution to our
> problem.
>
> E. Gimissis
> RDS sa
>
> ? ??????? "Russ Valentine [MVP-Outlook]" ???????:
>
>> Correct.
>> You are using a free fax service with no rendering ability.
>> That is what you get.
>> You should be creating your Fax in an application then print to the Fax
>> printer. Then it will be rendered correctly.
>> --
>> Russ Valentine
>> [MVP-Outlook]
>> "egimis" <mgimis[ at ]rds.gr.(donotspam)> wrote in message
>> news:890CD58D-B15C-4490-A21C-2545F30EB123[ at ]microsoft.com...
>> > The problem is that, instead of a nicely formatted fax with its company
>> > logo
>> > on top of the page, the client is sending a clear text page with the
>> > company
>> > logo following in another 2nd page. In general, WYSIWYG in not
>> > working -
>> > you
>> > see one layout in Outlook and fax server sends something else.
>> >
>> > ? ??????? "Russ Valentine [MVP-Outlook]" ???????:
>> >
>> >> Correct.
>> >> What is the problem?
>> >> --
>> >> Russ Valentine
>> >> [MVP-Outlook]
>> >> "egimis" <mgimis[ at ]rds.gr.(donotspam)> wrote in message
>> >> news:C811CADE-3DF1-4C72-A67B-BFBE0508A3EC[ at ]microsoft.com...
>> >> > Thanks for your answer.
>> >> > However bmp and jpg files have indeed a printto verb defined
>> >> > (shimgvw).
>> >> > Furthermore the images are rendered some times, the problem is that
>> >> > they are rendered in a separate page, just like an pdf attachment to
>> >> > the
>> >> > email.
>> >> >
>> >> > E.Gimissis
>> >> > RDS sa
>> >> >
>> >> > ? ??????? "Russ Valentine [MVP-Outlook]" ???????:
>> >> >
>> >> >> The Fax Service has no rendering ability. Attachments must have a
>> >> >> printto
>> >> >> verb defined for the file type so they can be rendered.
>> >> >> --
>> >> >> Russ Valentine
>> >> >> [MVP-Outlook]
>> >> >> "egimis" <mgimis[ at ]rds.gr.(donotspam)> wrote in message
>> >> >> news:F549E329-95EE-4517-82DB-51E613EC84E4[ at ]microsoft.com...
>> >> >> > One of our client trying to send a mass fax through our CRM
>> >> >> > program
>> >> >> > (CoRMos).
>> >> >> > The way we do it, is by creating emails with recipient like
>> >> >> > [Fax:XXX-XXXX]
>> >> >> > in
>> >> >> > order for the fax services to send them as faxes. Server and
>> >> >> > client
>> >> >> > are
>> >> >> > correctly setup (Mail fax transport setup in Outlook) and we are
>> >> >> > able
>> >> >> > to
>> >> >> > send
>> >> >> > faxes through email. We are using Outlook 2003.
>> >> >> >
>> >> >> > However when we embed images in the email, either by insert
>> >> >> > picture
>> >> >> > or
>> >> >> > by
>> >> >> > copy/paste, these are not send correctly. Either are send in a
>> >> >> > separate
>> >> >> > page
>> >> >> > after the email text (as ordinary attachments), or not send at
>> >> >> > all.
>> >> >> >
>> >> >> > We tried different image formats (bmp, jpg).
>> >> >> > We tried reducing the image size.
>> >> >> > We tried different bitmaps.
>> >> >> > We tried this as domain administrator.
>> >> >> > We tried changing the outlook email format to rich text.
>> >> >> > Nothing worked.
>> >> >> > Thanks in advance
>> >> >> >
>> >> >> >
>> >> >>
>> >> >>
>> >> >>
>> >>
>> >>
>> >>
>>
>>
>>


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