Delete then create the profile again....I just had the same problem and
creating a new profile fixed it.
"mking" wrote:
[Quoted Text] > We have a user that gets a blank envelope when printing from her machine. It
> used to work.
>
> If I open word using "windows /a" it works fine.
>
> I have renamed the normal.dot files and even ran a Office repair and those
> didn't help.
>
> Any ideas?
>
> Using Word 2003
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