unable to send fax jason.atherton[ at ]sbcglobal.net 06.06.2006 19:13:41 I am using RapidFax to send internet faxes via my mail client, Outlook 2003. Everytime I send an internet fax from Outlook 2003 through my work e-mail account, I get a message from RapidFax stating that I must be a registered user. I can go on-line and use their on-line utility to send a fax without a problem. If I change my outgoing mail server to my personal e-mail account settings, then I am able to send without a problem. I figure that this is probably a problem with how my work outgoing mail server is sending this to the fax service server, but can't get to the bottom of it. I have tried troubleshooting with RapidFax and my work ISP with no luck. Has anyone had or heard of a similar issue or perhaps have an idea?

Re: unable to send fax "Russ Valentine [MVP-Outlook]" <russval[ at ]gmail.com> 06.06.2006 21:22:08 Most of these companies use your email address to authenticate your request to their fax servers. You'll need to ask them how or if you can register a second email address. -- Russ Valentine [MVP-Outlook] <jason.atherton[ at ]sbcglobal.net> wrote in message news:1149621221.275188.218140[ at ]i40g2000cwc.googlegroups.com... [Quoted Text] >I am using RapidFax to send internet faxes via my mail client, Outlook > 2003. Everytime I send an internet fax from Outlook 2003 through my > work e-mail account, I get a message from RapidFax stating that I must > be a registered user. > > I can go on-line and use their on-line utility to send a fax without a > problem. > > If I change my outgoing mail server to my personal e-mail account > settings, then I am able to send without a problem. > > I figure that this is probably a problem with how my work outgoing mail > server is sending this to the fax service server, but can't get to the > bottom of it. I have tried troubleshooting with RapidFax and my work > ISP with no luck. > > Has anyone had or heard of a similar issue or perhaps have an idea? >

RE: unable to send fax AskTheComputerGy 23.08.2006 02:35:01 Jason, check your security settings in your email program as well as your port settings. Check your Tools menu and security in your web browser. Make sure that you allow scripts on several of the settings. If it is an unknown script being blocked you may not want to change that setting. it will open you up to a lot of things you don't want. You can change the SMTP Port to 465. Also, your windows firewall may be set to high. if you are using Norton Antivirus then there is nothing you can do. That is a flaw in the norton programming in their attempt to make sure that their program takes over. Most of these programs want to be free to use the internet. If it can not see what it is looking for you can get a message like that. if all of that does not work uninstall, reboot and reinstall. When you reinstall watch the questions closely. Choose let me pick the components i want to install and do not do the instal everything. Those settings may reset themselves that way. If you still have problems you may have a virus blocking a port. You may call me at 317-716-2212 or go to wittydesigns.com "jason.atherton[ at ]sbcglobal.net" wrote: [Quoted Text] > I am using RapidFax to send internet faxes via my mail client, Outlook > 2003. Everytime I send an internet fax from Outlook 2003 through my > work e-mail account, I get a message from RapidFax stating that I must > be a registered user. > > I can go on-line and use their on-line utility to send a fax without a > problem. > > If I change my outgoing mail server to my personal e-mail account > settings, then I am able to send without a problem. > > I figure that this is probably a problem with how my work outgoing mail > server is sending this to the fax service server, but can't get to the > bottom of it. I have tried troubleshooting with RapidFax and my work > ISP with no luck. > > Has anyone had or heard of a similar issue or perhaps have an idea? > >