You could develop a divert feature on outlook Ashirwad 02.06.2006 19:41:02 A helpful tool for executives who are not accessible would be an additional feature in outlook that lets you divert (keep copy/or just plain divert) mails to key people who may be able to handle/make decisions on your behalf. For example: Executives on leave (due to illnesses or other wise) could automatically choose to divert specific mails either upward or downward where effective decisions may be made with a minimal wastage of time. ( the assumption here is that the user would leave his outlook active at such time he is on off from work) This would also help in autoforwarding routine mails to key people without the mandatory FYI. which could again contribute to a minimal wastage of time thereby enabling quicker decision making. ---------------- This post is a suggestion for Microsoft, and Microsoft responds to the suggestions with the most votes. To vote for this suggestion, click the "I Agree" button in the message pane. If you do not see the button, follow this link to open the suggestion in the Microsoft Web-based Newsreader and then click "I Agree" in the message pane. http://www.microsoft.com/office/community/en-us/default.mspx?mid=2726e827-6759-426f-9e15-707d7e7a8963&dg=microsoft.public.outlook.bcm