Group:  Microsoft Word ยป microsoft.public.word.setup.networking
Thread: Word documents are slow to open after retiring Template server

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Word documents are slow to open after retiring Template server
"GeorgeJetson" <nigel.bowen[ at ]adi-limited.com> 26.04.2006 04:30:47
After retiring a Server containing our Word Templates our Word document
take 5 - 10 minutes to open.

I originally tried a script to change the template path, but this
didn't work as I have discovered that the
Path to the workgroup templates is via a mapped drive and is correctly
pointing to the new server. I have verified this in the header of the
document (opening it in notepad).

Something else in each document is trying to access the old server.

This can be verified by bring the old server back online. The
documents open immediately.

I can fix this by copying the contents of the documents into a new file
and saving this over the old one.

I know that I can try to hack the DNS & WINS to redirect the calls to
the old server to the new one, but this isn't a fix, but rather a
short term hack.

We are currently using Office97 and moving to Office2003. Both
versions experience the same issue.

Has anyone any ideas to resolve this?

Re: Word documents are slow to open after retiring Template server
"Andra" <andraatlatnetdotlv> 26.04.2006 15:08:16
Tools > Templates and Add-Ins...>Document template

even if it shows right, attach anew

for each document...



GeorgeJetson wrote
[Quoted Text]
> After retiring a Server containing our Word Templates our Word document
> take 5 - 10 minutes to open.
>
> I originally tried a script to change the template path, but this
> didn't work as I have discovered that the
> Path to the workgroup templates is via a mapped drive and is correctly
> pointing to the new server. I have verified this in the header of the
> document (opening it in notepad).
>
> Something else in each document is trying to access the old server.
>
> This can be verified by bring the old server back online. The
> documents open immediately.
>
> I can fix this by copying the contents of the documents into a new file
> and saving this over the old one.
>
> I know that I can try to hack the DNS & WINS to redirect the calls to
> the old server to the new one, but this isn't a fix, but rather a
> short term hack.
>
> We are currently using Office97 and moving to Office2003. Both
> versions experience the same issue.
>
> Has anyone any ideas to resolve this?


Re: Word documents are slow to open after retiring Template server
"Charles Kenyon" <wordfaq[ at ]nospam.addbalance.com> 26.04.2006 19:17:53
See http://support.microsoft.com/?kbid=830561 "Documents that
have attached templates take a long time to open in Word 2002 and
in Word 2003".

Note, all documents have attached templates.

--
Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide

See also the MVP FAQ: http://word.mvps.org/FAQs/ which is awesome!

My criminal defense site: http://addbalance.com
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"GeorgeJetson" <nigel.bowen[ at ]adi-limited.com> wrote in message
news:1146025847.641343.6160[ at ]t31g2000cwb.googlegroups.com...
[Quoted Text]
> After retiring a Server containing our Word Templates our Word document
> take 5 - 10 minutes to open.
>
> I originally tried a script to change the template path, but this
> didn't work as I have discovered that the
> Path to the workgroup templates is via a mapped drive and is correctly
> pointing to the new server. I have verified this in the header of the
> document (opening it in notepad).
>
> Something else in each document is trying to access the old server.
>
> This can be verified by bring the old server back online. The
> documents open immediately.
>
> I can fix this by copying the contents of the documents into a new file
> and saving this over the old one.
>
> I know that I can try to hack the DNS & WINS to redirect the calls to
> the old server to the new one, but this isn't a fix, but rather a
> short term hack.
>
> We are currently using Office97 and moving to Office2003. Both
> versions experience the same issue.
>
> Has anyone any ideas to resolve this?
>


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