Internal E-mail ending up in Spam folder JSL 02.03.2006 08:31:27 Some of my users are getting some of other users' e-mail in their Spam folder. None of the users (or anybody else) has been configuring Spam settings in their Outlook. We have an external and very well functioning spam filtering solution, and do not filter spam internally. There is nothing unusual with the e-mail messages ending up in the spam folder. They are tagged [Spam]. As fair as I know, this phenomenon has appeared recently and spontaneously. All are using Windows XP SP2 and updated Outlook 2003. It's an updated Windows Active Directory environment with updated Exchange 2003. Any help much appreciated; due to the key words involved, it's very difficult to google effectively on this problem.

More information JSL 02.03.2006 08:41:26 It is very few e-mail messages ending up i the spam folders (most of the users have gotten on or another). Also, a handfull external senders' e-mail messages have ended up in some users' Spam folders. -- Those messages are very far from spam, and should not have been filtered by any application. /J "JSL" wrote: [Quoted Text] > Some of my users are getting some of other users' e-mail in their Spam > folder. None of the users (or anybody else) has been configuring Spam > settings in their Outlook. We have an external and very well functioning spam > filtering solution, and do not filter spam internally. There is nothing > unusual with the e-mail messages ending up in the spam folder. They are > tagged [Spam]. > > As fair as I know, this phenomenon has appeared recently and spontaneously. > > All are using Windows XP SP2 and updated Outlook 2003. It's an updated > Windows Active Directory environment with updated Exchange 2003. > > Any help much appreciated; due to the key words involved, it's very > difficult to google effectively on this problem.

Re: Internal E-mail ending up in Spam folder "Brian Tillman" <tillman1952[ at ]yahoo.com> 02.03.2006 16:13:06 JSL <JSL[ at ]discussions.microsoft.com> wrote: [Quoted Text] > Some of my users are getting some of other users' e-mail in their Spam > folder. None of the users (or anybody else) has been configuring Spam > settings in their Outlook. We have an external and very well > functioning spam filtering solution, and do not filter spam > internally. There is nothing unusual with the e-mail messages ending > up in the spam folder. They are tagged [Spam]. If they're tagged that way, then something other than Outlook is doing it because Outlook doesn't ever alter the messages it considers SPAM. -- Brian Tillman

Re: Internal E-mail ending up in Spam folder JSL 03.03.2006 07:57:19 Thank you Brian Tillman, that little piece of information was very important in my troubleshooting. /J "Brian Tillman" wrote: [Quoted Text] > JSL <JSL[ at ]discussions.microsoft.com> wrote: > > > Some of my users are getting some of other users' e-mail in their Spam > > folder. None of the users (or anybody else) has been configuring Spam > > settings in their Outlook. We have an external and very well > > functioning spam filtering solution, and do not filter spam > > internally. There is nothing unusual with the e-mail messages ending > > up in the spam folder. They are tagged [Spam]. > > If they're tagged that way, then something other than Outlook is doing it > because Outlook doesn't ever alter the messages it considers SPAM. > -- > Brian Tillman > >

Re: Internal E-mail ending up in Spam folder "Brian Tillman" <tillman1952[ at ]yahoo.com> 03.03.2006 18:28:41 JSL <JSL[ at ]discussions.microsoft.com> wrote: [Quoted Text] > Thank you Brian Tillman, that little piece of information was very > important in my troubleshooting. So what was the solution? -- Brian Tillman

Re: Internal E-mail ending up in Spam folder JSL 06.03.2006 08:44:27 [Quoted Text] > So what was the solution? I'm afraid I hasn't got the solution yet. Your information was invaluable in the sense that I was banging my head against Outlook, and you freed me from that ordeal. What I've discovered is that e-mail ending up in the Spam folder (or "Junk") from internal senders often fits in a pattern: No subject No message Attachement But some e-mails end up there from external senders too. I haven't got any filtering in Exchange, and the external spam solution doesn't tag spam messages. We have got an old internal solution -- MailWall -- which still is out there, but the internal messages aren't routed through that server. Thanks for your interest, I will get back when/if I find a solution. /JSL

Re: Internal E-mail ending up in Spam folder JSL 07.03.2006 13:40:24 "Brian Tillman" wrote: [Quoted Text] > So what was the solution? It was the Panda client... /JSL