Group:  Microsoft Word ยป microsoft.public.word.international.features
Thread: Word closes when changing languages

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Word closes when changing languages
Stephanie 22.02.2006 18:41:27
The default language for Word is English. When I change the language to
Spanish, Word will unexpected close--not even an error message will come
up--it just disappears.

If I open any document with Spanish language as part of it, the document
will automatically close within 10 seconds.

If I start a new document, write in English, and then write something in
Spanish, the document will automatically close and be lost.

I've tried to reinstall and repair the program, but it does absolutely
nothing. Is this a problem with the program, or could this be some type of
wierd virus? Your prompt response would be greatly appreciated.

Stephanie VanBeveren
svanbeveren[ at ]salomehs.org
Re: Word closes when changing languages
Cindy M -WordMVP- <C.Meister-C[ at ]hispeed.ch> 23.02.2006 10:59:11
Hi =?Utf-8?B?U3RlcGhhbmll?=,

Which version of Word is this?

[Quoted Text]
> The default language for Word is English. When I change the language to
> Spanish, Word will unexpected close--not even an error message will come
> up--it just disappears.
>
> If I open any document with Spanish language as part of it, the document
> will automatically close within 10 seconds.
>
> If I start a new document, write in English, and then write something in
> Spanish, the document will automatically close and be lost.
>
> I've tried to reinstall and repair the program, but it does absolutely
> nothing. Is this a problem with the program, or could this be some type of
> wierd virus? Your prompt response would be greatly appreciated.
>

Cindy Meister
INTER-Solutions, Switzerland
http://homepage.swissonline.ch/cindymeister (last update Jun 8 2004)
http://www.word.mvps.org

This reply is posted in the Newsgroup; please post any follow question or
reply in the newsgroup and not by e-mail :-)

Re: Word closes when changing languages
Stephanie 23.02.2006 14:22:27
Oops... Word 2003

"Cindy M -WordMVP-" wrote:

[Quoted Text]
> Hi =?Utf-8?B?U3RlcGhhbmll?=,
>
> Which version of Word is this?
>
> > The default language for Word is English. When I change the language to
> > Spanish, Word will unexpected close--not even an error message will come
> > up--it just disappears.
> >
> > If I open any document with Spanish language as part of it, the document
> > will automatically close within 10 seconds.
> >
> > If I start a new document, write in English, and then write something in
> > Spanish, the document will automatically close and be lost.
> >
> > I've tried to reinstall and repair the program, but it does absolutely
> > nothing. Is this a problem with the program, or could this be some type of
> > wierd virus? Your prompt response would be greatly appreciated.
> >
>
> Cindy Meister
> INTER-Solutions, Switzerland
> http://homepage.swissonline.ch/cindymeister (last update Jun 8 2004)
> http://www.word.mvps.org
>
> This reply is posted in the Newsgroup; please post any follow question or
> reply in the newsgroup and not by e-mail :-)
>
>
Re: Word closes when changing languages
Cindy M -WordMVP- <C.Meister-C[ at ]hispeed.ch> 23.02.2006 16:04:00
Hi =?Utf-8?B?U3RlcGhhbmll?=,

[Quoted Text]
> Word 2003
>
OK. If you hold down CTRL while starting Word, does the problem persist, or does
it go away?

I get the feeling that there may be a problem in the Spanish spelling engine
(dll). If this is the case, the problem will NOT go away, but it's important to
rule out something that's been done to the Word configuration since installation.

If the problem does persist, search for the *.lex files on your machine. That
should bring you to the general proofing folders. Do you see files such as
MSGR3ES.LEX (Spanish grammar)
MSHY3ES.LEX (Spanish hyphenation)
MSSP3ES.LEX (Spanish spelling)
MSTH3ES.LEX (Spanish thesaurus)

Check for similarly named DLL (with ES in the name) and note them. Plus, the
grammar DLL will probably be in a sub-folder (3082).

Now go to Control Panel/Add Remove Programs and start the Office setup in "Change"
mode (as opposed to remove). choose a "customization" type of setup, so that you
come into the tree structure with the various components. You want one of the two
last groups, that have to do with Office stuff. Under one of these you should find
the Proofing tools. Set all the Spanish tools to REMOVE them (Not available). Have
set up run.

This should remove the DLLs from the installation - check the folder(s) to make
sure they're gone.

Start Word and see whether you can 1. open a Spanish language document and 2.
Format text in Spanish without Word crashing. (It should work, but you won't have
any spell check. We're just making sure this does work.)

If everything is OK, go back to Add Remove programs, choose the same type of
setup, and re-install the Spanish proofing tools. If the DLLs previously on your
system were damaged, and the ones on the CD intact, this should solve the problem
(assuming my guess as to the cause is correct).

> > > The default language for Word is English. When I change the language to
> > > Spanish, Word will unexpected close--not even an error message will come
> > > up--it just disappears.
> > >
> > > If I open any document with Spanish language as part of it, the document
> > > will automatically close within 10 seconds.
> > >
> > > If I start a new document, write in English, and then write something in
> > > Spanish, the document will automatically close and be lost.
> > >
> > > I've tried to reinstall and repair the program, but it does absolutely
> > > nothing. Is this a problem with the program, or could this be some type of
> > > wierd virus? Your prompt response would be greatly appreciated.
>

Cindy Meister
INTER-Solutions, Switzerland
http://homepage.swissonline.ch/cindymeister (last update Jun 8 2004)
http://www.word.mvps.org

This reply is posted in the Newsgroup; please post any follow question or reply in
the newsgroup and not by e-mail :-)

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