Fax blank & no attachment brian.synnott[ at ]rochfordbrady.ie 22.02.2006 11:32:42 Hi, I have installed Microsoft Shared Fax service on a Windows 2000 SBS. It is configured as per microsoft kb id 325807 (http://support.microsoft.com/default.aspx?scid=kb;en-us;325807). I have set it to route through email (priority 1) and also store faxes in a specified folder (priority 2). When a fax is sent to this fax number it goes into the folder fine and the specified recipient receives an email entitled "Fax server XXX received a new fax from". however, the email body is blank each time and there are no attachments. I have sent faxes to this number myself with a message and attachments but still nothing comes through in the email. I have also changed the email recipient to make sure that outlook isn't stripping attachments. I have tested with our office email, GMail & Hotmail and the problem is the same with all 3. The full email body and attachments are stored successfully in the folder specified. Any suggestions? Thanks, Brian

Re: Fax blank & no attachment "Russ Valentine [MVP-Outlook]" <russval[ at ]gmail.com> 22.02.2006 12:27:57 This group supports only the standalone fax products that work with Outlook. You'll need to post in an SBS group. Be sure you mention the client OS when you do. -- Russ Valentine [MVP-Outlook] <brian.synnott[ at ]rochfordbrady.ie> wrote in message news:1140607962.696366.139790[ at ]g43g2000cwa.googlegroups.com... [Quoted Text] > Hi, > > I have installed Microsoft Shared Fax service on a Windows 2000 SBS. It > is configured as per microsoft kb id 325807 > (http://support.microsoft.com/default.aspx?scid=kb;en-us;325807). > I have set it to route through email (priority 1) and also store faxes > in a specified folder (priority 2). When a fax is sent to this fax > number it goes into the folder fine and the specified recipient > receives an email entitled "Fax server XXX received a new fax from". > however, the email body is blank each time and there are no > attachments. I have sent faxes to this number myself with a message and > attachments but still nothing comes through in the email. I have also > changed the email recipient to make sure that outlook isn't stripping > attachments. I have tested with our office email, GMail & Hotmail and > the problem is the same with all 3. > The full email body and attachments are stored successfully in the > folder specified. > > Any suggestions? > > Thanks, > > Brian >

Re: Fax blank & no attachment brian.synnott[ at ]rochfordbrady.ie 22.02.2006 12:49:48 ok re-posted at http://groups.google.ie/group/microsoft.public.backoffice.smallbiz/browse_thread/thread/b3bd75ca0fbd4d1d thanks

Re: Fax blank & no attachment "Russ Valentine [MVP-Outlook]" <russval[ at ]gmail.com> 22.02.2006 15:54:14 FWIW, I've seen no similar issues on the Outlook end of things, so I doubt Outlook is causing the problem. -- Russ Valentine [MVP-Outlook] <brian.synnott[ at ]rochfordbrady.ie> wrote in message news:1140612588.171533.184390[ at ]g14g2000cwa.googlegroups.com... [Quoted Text] > ok re-posted at > http://groups.google.ie/group/microsoft.public.backoffice.smallbiz/browse_thread/thread/b3bd75ca0fbd4d1d > > thanks >