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I'm having issues with OneNote on my machine. I'm using a Fujitsu Lifebook T4010D 1.6GHz 2GB RAM on Windows XP Tablet PC 2005 SP2. OneNote (and all of Office) are all SP2 with most recent updates from Microsoft. I have the most recent wacom drivers installed from Wacom directly as well as all high priority updates from Microsoft Update. The OneNote section in question is in a folder under the root notebook, and has only one other page in it-- the page has a good quantity of ink pictures (no handwriting-as-text), and the section is about 1.3MB. I use the suspend feature regularly, and hibernate rarely (and it is enabled; the hotfix mentioned -somewhere- about >1GB RAM+Hibernation is not installed), but I rebooted fresh before each go. Symantec CAV is installed, but disabled at the times in question ineffectively. Google Desktop is also installed, but wasn't indexing at the time heavily.
Microsoft Update automatically installed KB895953's hotfix the last time I reimaged this system, so it's been on there longer than I've had OneNote. When I've been working on this page tonight, I noticed after several pages that I was having serious performance issues. The fan was running all the time, the system was getting warm, and all indicators said my CPU was running hard. In trying to run Task Manager (ctrl+shift+esc), it took minutes to even load while OneNote happily continued collecting my ink for me all the while. When TM finally popped up, OneNote was at or near 100% of the CPU, and its memory usage was 350+MB and growing. I let it sit for a few minutes, and it finally calmed down to the point where it was idling away; the memory remained high, though.
I tried to reinstall KB895953, and it let me silently, ignoring the fact it had already been updated by MS Update in the past. Updated my BIOS and IDE/DMA chipset software to make sure I wasn't having issues with those. Did as much as I could think of to clean up the performance of the machine, and when I went back to work on the section... same problem.
After scouring for information on this, I came across two references to this problem on this group ("Problem w/ cpu going to 100 and memory leaks " 9/7/2005, "Onenote becomes unresponsive after installing Q895953 hotfix", 9/28/05) which led me to uninstall 895953. Instantly, OneNote started behaving itself with the same section, consuming a modest 20% of my CPU while scribbling madly and highlighting over and over in frantic dashes. Its memory usage is reporting that it peaked at 23MB now.
This seems like a significant problem, and it isn't limited to myself or my computer model.
Thoughts?
Taylor Meek
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I would suggest you reinstall the "memory leak" fix, which deals with the Tablet Input Panel and other TIP related issues. If you have instances of heavy CPU usage thereafter, try doing a Detect and Repair within OneNote. You are writing directly on the screen in OneNote, correct, and not writing first into the TIP for input? -- Chris H. Microsoft Windows MVP/Tablet PC Tablet Creations - http://nicecreations.us/ Associate Expert Expert Zone - www.microsoft.com/windowsxp/expertzone
<iantha[ at ]gmail.com> wrote in message news:1138786803.941169.228910[ at ]g44g2000cwa.googlegroups.com...
[Quoted Text] > I'm having issues with OneNote on my machine. I'm using a Fujitsu > Lifebook T4010D 1.6GHz 2GB RAM on Windows XP Tablet PC 2005 SP2. > OneNote (and all of Office) are all SP2 with most recent updates from > Microsoft. I have the most recent wacom drivers installed from Wacom > directly as well as all high priority updates from Microsoft Update. > The OneNote section in question is in a folder under the root notebook, > and has only one other page in it-- the page has a good quantity of ink > pictures (no handwriting-as-text), and the section is about 1.3MB. I > use the suspend feature regularly, and hibernate rarely (and it is > enabled; the hotfix mentioned -somewhere- about >1GB RAM+Hibernation is > not installed), but I rebooted fresh before each go. Symantec CAV is > installed, but disabled at the times in question ineffectively. Google > Desktop is also installed, but wasn't indexing at the time heavily. > > Microsoft Update automatically installed KB895953's hotfix the last > time I reimaged this system, so it's been on there longer than I've had > OneNote. When I've been working on this page tonight, I noticed after > several pages that I was having serious performance issues. The fan was > running all the time, the system was getting warm, and all indicators > said my CPU was running hard. In trying to run Task Manager > (ctrl+shift+esc), it took minutes to even load while OneNote happily > continued collecting my ink for me all the while. When TM finally > popped up, OneNote was at or near 100% of the CPU, and its memory usage > was 350+MB and growing. I let it sit for a few minutes, and it finally > calmed down to the point where it was idling away; the memory remained > high, though. > > I tried to reinstall KB895953, and it let me silently, ignoring the > fact it had already been updated by MS Update in the past. Updated my > BIOS and IDE/DMA chipset software to make sure I wasn't having issues > with those. Did as much as I could think of to clean up the performance > of the machine, and when I went back to work on the section... same > problem. > > After scouring for information on this, I came across two references to > this problem on this group ("Problem w/ cpu going to 100 and memory > leaks " 9/7/2005, "Onenote becomes unresponsive after installing > Q895953 hotfix", 9/28/05) which led me to uninstall 895953. Instantly, > OneNote started behaving itself with the same section, consuming a > modest 20% of my CPU while scribbling madly and highlighting over and > over in frantic dashes. Its memory usage is reporting that it peaked at > 23MB now. > > This seems like a significant problem, and it isn't limited to myself > or my computer model. > > Thoughts? > > Taylor Meek >
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I'm the person who Taylor refers to above: my message on this was "Onenote becomes unresponsive after installing Q895953 hotfix", 9/28/05.
The problem doesn't need to involve writing on OneNote to show up: merely starting the application is enough. With kb89593 installed here, OneNote immediately becomes completely unresponsive - hourglass cursor. No menus work, can't switch tabs, can't even close it down except by killing it. Needless to say, this means that your question about writing in OneNote is irrelevant. It doesn't even get that far.
If I go into Task Manager and kill the "tcserver.exe" process, it works fine, however. If I kill it when OneNote is hung as above, it springs into life. Sounds like some sort of a deadlock to me...
I've just followed your advice to do a detect and repair. I did this after killing tcserver as above, otherwise OneNote wouldn't even pull down the Help menu. Running a Detect and Repair hasn't changed anything here I'm afraid. OneNote is still unresponsive (hourglass cursor) with the tcserver.exe from kb895953 running.
Do you have any further suggestions?
Alan Fleming.
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Ping: Do you have any further suggestions, based on my results from your suggestions on the 1st?
Rgds,
Alan.
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I'm sorry, I thought you had resolved the issue. I would uninstall the KB895953 Hotfix and leave it uninstalled, since it apparently has an adverse affect on your system. -- Chris H. Microsoft Windows MVP/Tablet PC Tablet Creations - http://nicecreations.us/ Associate Expert Expert Zone - www.microsoft.com/windowsxp/expertzone
"Alan Fleming" <alanfleminguk[ at ]gmail.com> wrote in message news:1139659059.777564.121200[ at ]g47g2000cwa.googlegroups.com...
[Quoted Text] > Ping: Do you have any further suggestions, based on my results from > your suggestions on the 1st? > > Rgds, > > Alan. >
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I have the exact same problem. Once I a lot of "drawing" type ink is on the page, Onenote starts to hog a lot of memory and becomes unresponsive. How do I uninstall KB895953?
"Chris H." wrote:
[Quoted Text] > I'm sorry, I thought you had resolved the issue. I would uninstall the > KB895953 Hotfix and leave it uninstalled, since it apparently has an adverse > affect on your system. > -- > Chris H. > Microsoft Windows MVP/Tablet PC > Tablet Creations - http://nicecreations.us/> Associate Expert > Expert Zone - www.microsoft.com/windowsxp/expertzone > > > "Alan Fleming" <alanfleminguk[ at ]gmail.com> wrote in message > news:1139659059.777564.121200[ at ]g47g2000cwa.googlegroups.com... > > Ping: Do you have any further suggestions, based on my results from > > your suggestions on the 1st? > > > > Rgds, > > > > Alan. > > > > >
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I've found the same problem - lots of inking on the page causes performance to degrade. My fix is to page down several times and then put a line of text. Anything works - I use "eof". What seems to be happening is that once a page of ink exceeds one screen ON has a difficult time. I'm not sure if it has to do with fact that the page size is variable. Once I "force" a page size by putting the text several pages down I no longer experience the freezing. Just a thought. I'm using a Fujitsu 3400 w/XPro all SP's installed.
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Exact same problem here. Hope there's a fix for this soon.
"BrianRH" wrote:
[Quoted Text] > I've found the same problem - lots of inking on the page causes > performance to degrade. My fix is to page down several times and then > put a line of text. Anything works - I use "eof". What seems to be > happening is that once a page of ink exceeds one screen ON has a > difficult time. I'm not sure if it has to do with fact that the page > size is variable. Once I "force" a page size by putting the text > several pages down I no longer experience the freezing. Just a thought. > I'm using a Fujitsu 3400 w/XPro all SP's installed. > >
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